In a Western democracy, litigants are rights oriented. They focus on protecting and enforcing their legal rights. In the East, parties seek to preserve their long term interests by giving face to each other. They focus on maintaining peace and harmony of relationship even though it may mean losing some of their legal rights. Parties of a culturally and ethnically diverse background are often reluctant to litigate because it causes both parties to lose face. Losing face is worst than losing money.
William is an Accredited Mediator with LEADR (now Resolution Institute); has been a Victorian Bar Conciliator; and a Corporate Negotiator. For over two decades, William has assisted many parties to resolve their differences or disputes.
As a Victorian Bar Conciliator, William understand the pressures facing barristers, and the issues that often spark a dispute. He seeks to listen carefully to the underlying messages that are often buried deep, and assist his colleagues to arrive at a fair and just outcome.
As a Mediator, William seeks to be the trusted intermediary (中介) between the parties. He believes that parties can find a win-win outcome to their dispute if they focus on re-aligning their expectations from looking for a short term gain to a long term solution that seeks to preserve a harmonious relationship.
As a Negotiator, William seeks to align the party's interest to the common objective of success.
In conducting conciliation, mediation or negotiation, William brings into the process a cultural dynamic that creates a pathway for parties to save face based on the 5Rs:
His approach is facilitative so as to assist parties to find a mutually agreeable pathway to a solution, which creates certainty and a harmonious resolution to the parties differences.
Mediation can be conducted at any venue. William can facilitate access to a business centre with a boardroom and small meeting room, and food and beverage facilities to conduct mediation.
William will accept an appointment as a Mediator in any area of disputes, including family law and personal injury claims. He will mediate in interstate and international matters either pursuant to an ad hoc mediation agreement or under the Singapore Convention on Mediation, subject to his agreed fees being paid into his clerk’s trust account prior to the mediation.